The first TransJakarta line opened to the public on January 15, 2004. It now carries an average of approximately 250,000 passengers a day.
TransJakarta was built to provide a fast, comfortable, and affordable mass transportation system. To accomplish those objectives, the buses were given lanes restricted to other traffic and separated by concrete blocks on the streets that became part of the busway routes. The buses run in special lanes, and the ticket prices are subsidized by the regional government.
The shelters are made of from aluminum, steel, and glass. Air ventilation works through fins on the aluminum part of the shelters. Floors are made from tread plate. The doors of shelters open automatically when a bus arrives. Some of the connecting elevated bridge ramps have gentle slopes (with some exceptions) to accommodate the disabled. One disadvantage of some of the ramps is that passengers need to walk a relatively long way up the ramps and then double back to reach the boarding shelters. The floors of the bridge are mostly tread plates although some are made from concrete. One problem with the tread plate is that considerable noise is generated by the movement of passengers across the tread plate surfaces. Another problem is that some of the tread plate surfaces can become very slippery during the rainy season. There are no sanitary facilities in most of the shelters.
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